Getting a trial or sponsored account for development

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6 Comments

  • Chris

    would it be possible to move the data and setting from dev account to actual account?

    0
  • Joseph May

    Hi Chris-

    You would have the option to retrieve whatever data you needed via our REST API and then POST it back to the new account, although it may be simpler to work with our support team to get a new sponsored account & rename your existing.

    Joey May
    Developer Support Engineer
    US | Zendesk
    joey@zendesk.com

    0
  • Sagar Sathe

    Hi,

    We have created one trial account and we had requested to convert trial account to sponsored developer account, but trial account didn't convert into sponsored developer account and now it's showing trial period has expired and you can't perform operations on tickets.

    For all this procedure we had followed above mentioned procedure, are we missing something here? or any other prerequisites are there?

    Could you please let me know about this problem?

    Thanks,

    Sagar

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  • Bryan Flynn

    Sometimes these requests can take a while Sagar. You should have received an email when your request was received. Can you reply back to that email to get an update?

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  • Sagar Sathe

    Yes Bryan , we got an email and we have replied to same email, but there is no response afterwards. Okay we will reply to the same again.

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  • Bryan Flynn

    I'll reach out to you offline Sagar for more details.

    0

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