Zendesk API quick start

Have more questions? Submit a request

7 Comments

  • Sabarish K
    Comment actions Permalink

    Could you make a simple Authenticate via email password-based post request

    1. I m getting CORS issues too.

     

    1
  • Tejas Patil
    Comment actions Permalink

    Hi Charles,

     

    When clicked on support it takes me nowhere.

    Also when I try to entre https://your_subdomain.zendesk.com it takes me to https://your_subdomain.zendesk.com\agent by default could that be the issue?

    0
  • Joey
    Comment actions Permalink

    Hi Tejas-

    From that screenshot it looks like you are already in the Support interface. If you are seeing /agent you're already authenticated into it.

    0
  • Yair Abelson
    Comment actions Permalink

    The script provided didn't run 3 instances, but ran non-stop until i manually stopped it, having it creating about 400(!!) tickets :( 

    0
  • Bryan - Community Manager
    Comment actions Permalink

    That's odd Yair -- can you provide the exact script that you ran and the command line that ran it? Were there any modifications made? The above script samples is hard coded to run 3 times. Could the overall script itself have been run in a loop from the command line? Thanks for any additional info.

    0
  • Umashankar Saw
    Comment actions Permalink

    When to do the requests for token get 401 error { Error: Zendesk Error (401): Not Authorized
    at checkRequestResponse (D:\click-eat-projects\clickeatweb\node_modules\node-zendesk\lib\client\client.js:259:13)
    at requestCallback (D:\click-eat-projects\clickeatweb\node_modules\node-zendesk\lib\client\client.js:274:3)
    at Request._callback (D:\click-eat-projects\clickeatweb\node_modules\node-zendesk\lib\client\client.js:111:5)
    at Request.self.callback (D:\click-eat-projects\clickeatweb\node_modules\request\request.js:188:22)
    at Request.emit (events.js:198:13)

    0
  • Greg - Community Manager
    Comment actions Permalink

    Hi Umashankar Saw! Can you confirm that the credentials that you are using have sufficient privileges to make the request? If they were, we will likely need to investigate this further in a ticket, so let me know and we'll take if from there!

    0

Please sign in to leave a comment.

Powered by Zendesk