Zendesk app quick start Follow

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4 comments

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    Aaron Hill

    Hi @charles thanks for the article- I'm having trouble getting through the first code:

     

    The only code it will let me run is zafClient.context() - the default option. Can you help with this?

     

     

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    Jessie - Community Manager

    Pinged Moderators

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    Charles Nadeau

    Hi Aaron, make sure you're running the REPL app from a ticket page, not a user or org page. The "ticket.subject" only works with a ticket open.

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    Aaron Hill

    @Charles I am on a ticket page- I've tried it with multiple different tickets. It must be another issue. Do you have any advice? Thanks!

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