Building a server-side app - Bonus part: Secure the app Follow

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    Benoit Mansoux

    I guess the correct URL for the audience is :

    'https://{your_subdomain}.zendesk.com/api/v2/apps/installations/{installation_id}.json'

    instead of:

    'https://{your_subdomain}.zendesk.com/api/v2/apps/installations/{app_id}.json'

    installation_id can be found via 

    'https://{your_subdomain}.zendesk.com/api/v2/apps/installations

    which lists all apps installed in your zendesk instance, with each installation formatted in JSON like this:

    {"id":<installation_id>,
    "app_id":<app_id>,
    "product":"support",
    "settings":{"name": ...,"title": ...},
    "enabled":true,
    "updated": ...,
    ...
    }

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