Common tasks for the Zendesk Support API

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5 Comments

  • John Dumbrille
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    no link to using the API to add and update articles

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  • Charles Nadeau
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    Thanks, John. I added a link to the HC API docs.

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  • Matan Merom
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    The ticket importing api doc link is broken...

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  • Charles Nadeau
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    @Matan. Thanks. It's working again.

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  • Nick Wurm
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    Any real-world examples or use-cases that you could share the details of?


    For an API novice like myself, the examples and concepts are easy to understand at a high level, but I'm struggling to identify opportunities for our own business and systems where API could be leveraged.

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