Writing large data sets to Excel with Python and pandas

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  • Viola Rudenko
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    Hi Charles,

    Thanks for another awesome article. I pulled 'Ticket Metrics' data instead of 'Posts' in your example and it worked great. The only weird thing is that up until October, 2015 # of created/solved tickets is consistent with what I see in GoodData, but starting in September, 2015 and prior the numbers are off (much smaller # of created and no data at all on solved tickets).

    I'm not getting any error messages on hitting the rate limit etc. Do you know what can be causing this?

    Thanks a lot!


  • Christopher Louie
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    I opened request 3807410 but hoping this can be answered here:

    Using 'Writing large data sets to Excel with Python and pandas'(https://develop.zendesk.com/hc/en-us/articles/360001074408), I successfully wrote an excel file for macros in our instance. Regardings the actions argument, is it possible to specify a sub-action as a column in the write_macros.py file? I would like to specify 'comment_value' rather than parsing the sub-actions with split in excel.

    Thank you


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