Hide the "Leave a message" button in the Chat SDK

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2 Comments

  • Ali Demir
    Comment actions Permalink

    Hi, thank you for the guidance.

    We want to customize the chat screen in our app with below achievements. 

    - Hide End Chat button - you already has given the method. 

    - Display another custom button - that will call Rating screen, 

    - On Rating screen, a button to end chat. 

    How can I do this? 

    The ultimate idea is to force visitor to leave chat rating after session ends. (a - chat ended by agent, then we will listen for that event to display chat rating. b - chat ended by customer, then above steps to be taken) 

    If you have any other best practices, please let me know. 

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  • Greg - Community Manager
    Comment actions Permalink

    I responded to this on your other post Ilhan...take a look there!

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