Changes to Guide Article Management Permissions

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6 Comments

  • Daniel Pawluk
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    This article was updated to clarify that permission_group_id is required for article creation.

     "After February 8th, 2019 you will need to provide a permission_group_id at article creation."

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  • Daniel Pawluk
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    Please note the new changeover date of February 8th, 2019 to allow developers more time to incorporate the new required field.

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  • Greg Sohl
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    Question: How can the ability to create an article be governed on a per-article bases?

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  • Daniel Pawluk
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    Greg,

    Sorry for any confusion. I've updated this article to reflect how creation permissions will work, specifically:

    "The ability to limit a user's ability to edit/publish articles to a single section will no longer be available. An agent with permission to create an article will be able to do so in any section."

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  • Greg Sohl
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    Thanks for clearing up the text Daniel.

    Creation permissions are set at the Category level, correct?

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  • Bryan Flynn
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    Hi Greg. Don't know if you got your question answered -- article creation and publish rights are controlled through a combination of User Segments and Management Permissions.

    All agents who have been given 'Guide Admin' privileges (Admin > People > Roles/Edit > Guide/Can Manage Guide) are in the built-in 'Managers' user segment. Outside of the built-in Managers user segment, you can further narrow article editing and creation down to just the user segments you want through Management Permissions (Guide Admin > User Permissions > Management Permissions).

    You create a Management Permission entry that contains the User Segments that you want to Edit and/or Publish.

    Example:

    Identify a set of users through the tags they have and/or groups that they belong to:

    Assign that User Segment to a Management Permissions entry. It's the "Edit permissions" portion that controls who can create new articles.

    The users that meet the criteria set in the "Article Creators Users Segment" can now create and edit articles. In this case, anyone who is in the "Content Creators" user group (defined in Admin > People > Groups/Edit).

    Hope this is in line with what you were looking for and maybe clarifies things.

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