Using the Profiles API (early access)

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4 Comments

  • Hieu Duongminh
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    Could we search a profile by user_id only, with out source?
    Do we have any ways to get the profile_source from user_id?

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  • Joseph McCarron
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    You must specify a source and type. This is because the "identifiers" are only unique to a particular source & type so that we can support multiple different types of profiles with matching identifiers.

    Can you help me understand your use case better Hieu? Are you only planning to use one source and type?

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  • Matthew Bass
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    Is there a way to search for multiple profiles? For example, I need the ability to search for all profiles where the source and/or type are certain values. I'm not interested in pulling back a single profile using an identifier string (I already know how to do that) I'm specifically interested in pulling back multiple profiles matching certain criteria. Is this possible?

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  • Bryan - Community Manager
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    Hi Matthew. There's a new Search EAP for Custom Objects but not for Profiles (see https://develop.zendesk.com/hc/en-us/community/posts/360037717274-Custom-Objects-Search-API-EAP).

    Since the Profiles API is in EAP mode itself, I don't expect a Search feature to come out for it before it becomes generally available next year.

    Despite that, this topic is monitored by this the product management, so consider the point made. If you have any other details or pain points related to this, please share.

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