Publishing SNS notifications for Zendesk ticket events

Have more questions? Submit a request

3 Comments

  • Lydia
    Comment actions Permalink

    Thanks for the article, Darren. If there is any issue, where can I see the error logs? For example, if I make a mistake on the event pattern and that doesn't exist or a mistake in the input path... is there any way to debug it? Thanks.

    0
  • David Hall
    Comment actions Permalink

    Hi Lydia,

    Thanks for reaching out to us.  You can view those kinds of logs on the AWS side of the bridge.  There's specific information here about how to set up logs for EventBridge in CloudTrail, and also some more general troubleshooting tips for EventBridge here.

    0
  • Lydia
    Comment actions Permalink

    David, thank you for those links. That's what I'm looking for.

    0

Please sign in to leave a comment.

Powered by Zendesk