Zendesk APIs
Getting started with the Zendesk API
- ★ Zendesk API quick start
- Making requests to the Zendesk API
- Exploring Zendesk APIs with Postman
- Installing and using cURL
- Working with JSON
- Paginating through lists
API reference docs
Using the Zendesk API
- Common tasks for the Zendesk Support API
- Zendesk API resources
- Comparing cursor pagination and offset pagination
- Paginating through lists using cursor pagination
- Paginating through lists using offset pagination
- Understanding the limitations of offset pagination
Using the Support API
- Creating and updating tickets
- Creating and managing requests
- Tickets vs Requests APIs: How to select the right option for your project
- Improving performance by creating tickets asynchronously
- Adding ticket attachments with the API
- Adding voice comments to tickets
Using the Help Center API
- Displaying specific ticket forms in the Web Widget and your help center
- Using the Help Center API to manage article translations
- Understanding incremental article exports
- Backing up your knowledge base with the Help Center API
- Listing the followers of a KB section with the Help Center API
- Adding KB search to your website with AJAX
Using the Chat Conversations API
Talk Partner Edition developer guide
- Integrating telephony systems with Talk Partner Edition
- Building telephony integration features
- Making calls by clicking a phone number in Support
- Embedding a softphone in Support
- Creating a user profile in Support for a caller
- Retrieving the Zendesk user id of a caller
Sell CTI developer guide
- Building telephony integration features for Sell
- Embedding a softphone in Sell
- Making calls by clicking a phone number in Sell
- Creating a contact or lead in Sell for a caller
- Identifying the caller
- Displaying a caller in Sell