Zendesk APIs
Getting started with APIs
- ★ Zendesk API quick start
- Making requests to the Zendesk API
- Installing and using cURL
- Exploring Zendesk APIs with Postman
- Working with JSON
- Paginating through lists
API reference docs
Using the Zendesk API
- Common tasks for the Zendesk Support API
- Zendesk API resources
- Comparing cursor pagination and offset pagination
- Paginating through lists using cursor pagination
- Paginating through lists using offset pagination
- Understanding the limitations of offset pagination
Using the Support API
- Creating and updating tickets
- Creating and managing requests
- Tickets vs Requests APIs: How to select the right option for your project
- Improving performance by creating tickets asynchronously (Zendesk Support)
- Adding voice comments to tickets
- Adding tags to tickets without overwriting existing tags
Using the Chat Conversations API
Talk Partner Edition developer guide
- Integrating telephony systems with Talk Partner Edition
- Building telephony integration features
- Making calls by clicking a phone number in Support
- Embedding a softphone in Support
- Creating a user profile in Support for a caller
- Retrieving the Zendesk user id of a caller