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  2. Zendesk APIs

Zendesk APIs

Getting started with APIs

  • ★ Zendesk API quick start
  • Making requests to the Zendesk API
  • Exploring Zendesk APIs with Postman
  • Installing and using cURL
  • Working with JSON
  • Paginating through lists
See all 8 articles

API reference docs

  • Support API
  • Help Center API
  • Chat API
  • Talk API
  • Sell API

Using the Zendesk API

  • Common tasks for the Zendesk Support API
  • Zendesk API resources
  • Comparing cursor pagination and offset pagination
  • Paginating through lists using cursor pagination
  • Paginating through lists using offset pagination
  • Understanding the limitations of offset pagination
See all 23 articles

Using the Support API

  • Creating and updating tickets
  • Creating and managing requests
  • Tickets vs Requests APIs: How to select the right option for your project
  • Improving performance by creating tickets asynchronously
  • Adding voice comments to tickets
  • Adding tags to tickets without overwriting existing tags
See all 13 articles

Using the Chat Conversations API

  • Getting started with the Chat Conversations API

Talk Partner Edition developer guide

  • Integrating telephony systems with Talk Partner Edition
  • Building telephony integration features
  • Making calls by clicking a phone number in Support
  • Embedding a softphone in Support
  • Creating a user profile in Support for a caller
  • Retrieving the Zendesk user id of a caller
See all 14 articles

Events for Amazon EventBridge

  • Publishing SNS notifications for Zendesk ticket events
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