Visitor authentication - failed to validate claims

3 Comments

  • Greg - Community Manager
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    Hi Guy! I see that you're passing in a jti parameter in your payload, which I am not certain that we support. Could you remove that and try again to see if that resolves this issue for you?

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  • Guy Dubrovski
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    Greg - Community Manager - thanks for your response.

    Tried it and unfortunately it still doesn't work - still see same error :(

     

    Please help!

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  • Greg - Community Manager
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    Hi Guy, apologies for the delay here. I'm not seeing anything hitting our servers from either of your accounts, with respect to JWT. What I would recommend doing is reading through this article and then use our Rails sample code, as we have used this in the past with no issues. Please let us know if that resolves the issue for you.

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