I've started using the API to download our agent's activities (agent timeline).
However I'm finding out that that have agent_ids missing from my reference table built from - https://developer.zendesk.com/rest_api/docs/chat/agents#list-agents
Maybe the agents were deleted? I'm not sure as to why I don't have the agents in the agent lists.
Also are these the same (agent list from chats API and Users from Support API) ? Checked the data seemed so, however if someone can confirm please
https://developer.zendesk.com/rest_api/docs/support/users ("agent", or "admin")
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