Problems with new API in contact form

Answered

4 Comments

  • Daniel Pawluk
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    Lucas,

    As this is an issue with the iOS SDK I've moved it to this location where it can receive quicker attention from the appropriate community. Thanks!

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  • Mathew Cropper
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    Hi Lucas! Thanks for posting.

    Are you using the Support SDK for this, or accessing the API directly and passing your own values? It looks like the latter.

    You may want to consider using the Support SDK for this. It's a lot simpler than managing connections to the API directly. For example, you can create a ticket yourself using the Request Provider. You can even add data to be added to custom fields using the instructions here.

    Let me know either way, and if you need help with the API we'll make sure your post is seen by the right people.

    1
  • Lucas
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    Hi Mathew,

    Now we use old API in our games but Daniel wrote to us that we should change it to new API.

    We implemented new API on Android and it works ok but we have problems on Apple iOS.

     

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  • Daniel Pawluk
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    Lucas, 

    If you haven't tried the iOS SDK I would suggest giving it a try as it makes a lot of what you're doing much much easier. Other than that, if you want to see the output of your call try directing it to a service such as requestb.in or your own server. This way you can see what the content of your JSON object looks like after you try sending it and troubleshoot from there. Let me know if you have any questions after giving this a try. Thanks!

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