I am trying to create a list of tickets related to the current ticket in some manner. I want to see if any of the tickets I find and display are being viewed by another agent. Basically I am trying to recreate the experience in views where there is an eyeball icon next to tickets that are currently viewed.
The ZAFClient has the ability to get the viewers (collision users) for the current ticket via `client.get('ticket.viewers')` (https://developer.zendesk.com/apps/docs/support-api/ticket_sidebar#ticket.viewers). But that is good only for the current ticket.
I do not see a way to get collision users via the API.
Is there a way to either get this information via the API or through the ZAFClient?
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