Autopopulate fields without notifying agent

Answered

2 Comments

  • Joseph May

    Hi there Dan-

    A colleague and I just went over this with possible scenarios. Unfortunately there is no way at this time to forgo displaying this.

    Regards,

    Joey

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  • Dan Cooper

    Thanks Joseph.  I'll post something over in the Feature Requests topic.  I'd love to see the option to suppress that notification for certain app use cases.  

    EDIT: I found a post that is the same issues and added to that thread instead of the Feature Requests topic: Override the 'Ticket has been updated with changes'

    0

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