We're connecting Sailpoint Identity Now platform to Zendesk to pull user information. Sailpoint uses REST API to do so. Zendesk is returning 401, Unauthorized error when sailpoint calls this end point https://domain.zendesk.com/api/v2/users.json?role=admin&role=agent
This API call has worked for a while , but its consistently returning 401 error.
I'm using Basic authentication passing user name as firstname.lastname@example.org/token and password as the token
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