How to start chat using Chat Conversations API?

2 Comments

  • Jay
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    Hi Megumi,

    Thanks for reaching us!

    The short answer is no. Currently Chat Conversations API only allows the bot to act on behalf of the agent. The only way for now is to manually simulate a visitor in browser. You could read How-can-I-simulate-a-chat-for-testing for instructions. 


    Regards,
    Jay


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  • Megumi Nakamura
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    Hi Jay, 

    Thank you for the clear answer. I didn't know that Chat Conversations API is only for the agent behavior.
    I will find another solution.

    Thank you,
    Megumi

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