Hello, I am trying to develop a chat client, and it is not on browser/iOS/Android.
I understood Chat Conversations API can monitor the chat events on Zendesk Chat, and send a message to the visitor. But I couldn't find a way to start chat from visitor.
As described in API doc, "channel_id" is required to send a message. But there is no channel_id before starting chat. https://graphql-docs.com/docs/?graphqlUrl=https://chat-api.zopim.com/graphql/request
Is there any solution to make a chat on API?
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