How to subscribe trigger message at Chat Conversations API

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2 Comments

  • Jay
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    Hi Megumi, 

    Sorry that trigger message is not supported in message subscription. May I know what the use case will be? That would really help us understand the problem and prioritise feature development better. 

    Regards,
    Jay

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  • Megumi Nakamura
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    Hi Jay, Thank you for reply.

    I understood that trigger is not supported.
    I am trying to create the service that transfers chat message from zendesk agent (including trigger) to another service (AI service).

    Thank you
    Megumi

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