Implementing chat conversation api


  • Alex
    Comment actions Permalink

    Have you tried running their example at ? It has a simple "chatbot" built that echoes back user messages, as well as some handy logging messages. All you need to do is update the access token. I personally found it really helpful in learning how the Conversations API worked.

    Not sure what the issue is without more details; the chatbot should be able to subscribe to and receive messages without being online however (though being online is required to allow use of the chat widget if no other agents are online).

    What responses are you getting back from the websocket server? If you sent a subscription request, the server should send back a response indicating success or any errors.


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