Integrate Microsoft BOT Framework with zendes

2 Comments

  • Joey
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    Hi Arun-
    Have you taken a look at 'Getting started with the Chat Conversations API'? This API allows for your application (in this case what you've built on the MS BOT framework) to act as an agent, as well as transfer to a 'live' agent for more complex queries,

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  • Joey
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    Hi Saziya-

    As I understand it, the REQUEST_ID is the id returned in the MessageSubscriptionPayload. The docs appear to be having some issues so clarifying that 100% is proving difficult, and if I discover more information I will update you.

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