Conversation Department misplacing

3 Comments

  • Joey
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    Hi there-

    May I ask you to please submit a ticket directly to our support team at support@zendesk.com? The issue as you have outlined will likely require specific details relative to your account not suited for our public community.

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  • Zendesk
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    Thanks, Joseph, for the quick response.

    We have done that, but we haven't heard an update for the case since 11th July. This is the assigned ticket 4709190. Hope someone can take a look over that ticket.

     

    Regards,

    0
  • Joey
    Comment actions Permalink

    Hi Ian-
    I see that an agent replied and is awaiting your response there. I am also cc'd and will keep my eye on it as well.

    0

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