Deployed Test App Issues

9 Comments

  • Chris Sos
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    Hi J ra,

    Thanks for the feedback. 

    I've taken this to a ticket to follow up on. However, for anyone else reading this appears to be an issue with your app's call being blocked by our internal Cloudflare layers. 

    Chris

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  • J ra
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    Chris

    Thank you. This is something then that needs to be reviewed on your end? Is there a work around in the mean time or need to wait until the issue is identified and (hopefully) resolved?

    To provide more insight... The app is essentially making calls (post/get requests) to an external server and pulling and saving info to a database off zendesk to store information securely, and off the SaaS platform.

    Thank you.

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  • Chris Sos
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    Hi J,

    This will depend on what your app is doing specifically. This is definitely an edge case, and not something we can resolve without taking a look at the specific code. 

    Chris

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  • J ra
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    What part of the code do you need?

    There's two text fields and a button. Upon load it loads the info into the forms (which actually works) its calling a remote php file which pulls info from a database.

    The save button on the form (to add additional info) makes a similiar call but it's jquery.post to the same php file off network. When I click my save button I get the error.

    Let me know what code you need to see so we can get this resolved :)

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  • J ra
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    Chris,

    I am in the office, let me know what you need me to provide. Thank you.

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  • J ra
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    Hello Chris,

    Any update here?

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  • Bryan Flynn
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    Hi J -- a private ticket was created from this post. Can you look through your email/spam folders and find an email with this ticket number (4758284)? And respond to that email directly? Chris (above) needs a copy of your code to review.

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  • J ra
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    Bryan,


    Thank you, I never saw this. I just updated the email thread, please confirm.

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  • J ra
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    Any updates here? Ticket is silent

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