Preload specific app


  • Joey
    Comment actions Permalink

    Hi Praveen-

    Just to be clear, are you saying that when you call instanceClient.invoke('preloadPane'), the Zendesk Talk app in the top_bar is shown? Any chance you can share a GIF of this, or provide any more details?

  • Praveen Ravichandran
    Comment actions Permalink


    instanceClient.invoke('preloadPane') preloads all the apps on the top bar. In my view, there are two apps on the top bar. The app that I am building, and the other one is Zendesk Talk. I want to preload my app only.


    The screen capture is attached. 

  • Sebastiaan Wijchers
    Comment actions Permalink

    Hello Praveen,

    It should only preload the app (and location) that you're calling. So that the Talk 'pops over' isn't really something that I would expect. I can't replicate this with REPLv2. Does this also happen when you're not running ZAT, but have the app installed as private app?

    With kind regards,

    Sparkly ⭐


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