Subscription API to get all subscription for all pages

5 Comments

  • Joey
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    Hi Mikhail-
    May I ask you to clarify what you mean? You can get all subscriptions to a section as well as an individual article, and sideload users. Can you elaborate on what you would like to do that our REST API doesn't provide?

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  • Mikhail Appak
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    Hi Joseph,

    I need to be able to get all subscriptions for all categories, sections, and articles.  I am able to get this data for individual categories, sections, articles, or users, but not an aggregated report.  What I'm looking for is all subscriptions for all users by user.  There is an API that allows me to get all subscriptions for a single user, but not for all users.  I need to be able to do this: https://developer.zendesk.com/rest_api/docs/help_center/subscriptions#list-subscriptions-by-user

    but for all users, not one user at a time.

     

    I hope this makes sense.  

    Thank you,

    Mikhail

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  • Mikhail Appak
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    Also, per your comment when I side load users, I only get name and ID.  It would be helpful to get email as well.

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  • Joey
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    Understood, thank you for clarifying that, Mikhail. I will pass this feedback on to the appropriate parties.

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  • Joey
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    Hi Mikhail-

    I heard back from our PM for this are. This is an intentional limitation. Having all this data served by an endpoint would be somewhat risky. There could be millions of subscriptions in any given help center.

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