Hi all, I have a question.
After I listed all my chats with normal chats api /api/v2/chats, how can I send a message to a chat.
In the conversational chat api sample it give channel from incoming message, but in my case the agent open a window with a list of chat and send message to old chats too.
Can you help me?
Also, how can I filter closed chats/tickets?
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