we use Just-AI bot platform for first line chat support via conversational API.
Due to the information in this article https://support.zendesk.com/hc/en-us/articles/115000084427-When-do-chats-time-out-
the chat session ends automatically after 20 minutes of visitor's inactivity in the chat.
Is there such an event in your system for this case, like "СhatSessionClosed", that we could catch on our side?
Waiting for feedback.
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