{"reason":"unexpected session state","sig":"EOS"}


  • Bryan - Community Manager
    Comment actions Permalink

    Hello Андрей. Can you review if any of these reasons could apply?

    Reasons for End of service signal

    It does sound suspicious that even after get a new connection you're getting unsuccessful pings.

    Is this a new solution? Has this always been happening? Any other patterns that might be interesting to know around this (example: certain time of day, when a certain number of chats are being serviced, etc).


Please sign in to leave a comment.

Powered by Zendesk