Zendesk Chat - Adding Translation to Message


  • Bryan - Community Manager
    Comment actions Permalink

    Hi KantanMt. That built-in functionality doesn't have any hooks to replace it with alternatives. The closest you could get would be to write a Chat App using Zendesk Apps framework, where you create your own pop-up chat window that you control. You could approximate what you want, but it wouldn't be as tightly integrated (your popup window and the default agent's chat window would both appear at the same time).


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