How can restrict the chat widget to only pop up once

3 Comments

  • Greg - Community Manager
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    Hi Kennedy Agutu! If this is showing up on all of your pages, that means that you likely embedded this in the document head/footer of your website. I would recommend working with your web developer to determine exactly where you want this to show up and then they can advise you on how best to implement this.

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  • Kennedy Agutu
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    Hi Greg, I'm the web developer and I had placed it in the footer. I wanted it to pop up once when the homepage loads and should not pop up when users navigate to other pages. Thank you.

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  • Greg - Community Manager
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    Kennedy Agutu, if you place something in the footer of your web site, it will show up on every page. You will need to move it to the portion of you site that contains the homepage.

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