Grabbing archived Ticket Metrics?

1 Comments

  • Greg - Community Manager
    Comment actions Permalink

    Hi Niklas! We actually have an incremental exports option for metrics! Take a look at this link and you'll be set to go. With respect to the timestamp, you would just use the timestamp of the underlying event. It is a bit more cumbersome since you will be capturing all events and then finding the metrics in there, with their underlying ticket IDs as nested objects.

    If you run into any problems, drop us a line here.

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