Zendesk Chat Conversations API
New postThe Chat Conversations API lets your application act as a Zendesk Chat agent and interact with customers who use the Zendesk Web Widget or the Zendesk Chat Widget. The API is a GraphQL API.
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Chat Conversations API Pinned Featured0 votes 0 comments
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Send and receive messages via API (Answerbot included)0 votes 2 comments
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AgentTimeline0 votes 3 comments
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intergrate Zendesk Chat0 votes 1 comment
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"failed GET request to scribe" error when fetching the departments1 vote 5 comments
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Visitor authentication - failed to validate claims0 votes 3 comments
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leaveChannel not working0 votes 0 comments
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I cant active structed messages QuickReplies.0 votes 0 comments
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How to prevent Chatbot from answering facebook messages?0 votes 3 comments
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Chat Conversation Api request fail and errors0 votes 1 comment
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How can I send a message as the user and agent to the web widget?0 votes 4 comments
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Chat session cannot be routed to chatbot agent using Conversation API updateAgentStatus Answered0 votes 4 comments
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Web widget structured messages limitations and customization/extending0 votes 1 comment
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WebSocket connection failed unexpected reponse code: 2001 vote 3 comments
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Receive and send message through the API0 votes 6 comments
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Zendesk chat panel template and panel template carousel0 votes 6 comments
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Chat Conversations API With Facebook Messenger and External Bot0 votes 0 comments
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Auto update agent online status when starting an agent session0 votes 1 comment
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Whatsapp - zendesk with external chatbot integration0 votes 1 comment
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Department offline0 votes 1 comment
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Visitor Info0 votes 3 comments
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How can restrict the chat widget to only pop up once0 votes 3 comments
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Disable text field entry in chat using Chat conversation API0 votes 2 comments
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Customizing Chat SDK v2 for IOS0 votes 0 comments
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How to get agent AHT?0 votes 2 comments
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Send pro-actively message0 votes 1 comment
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updateAgentStatus is not working properly0 votes 3 comments