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robert

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Latest activity by robert
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    robert commented,

    I'm seeing some auspicious events here: https://developer.zendesk.com/apps/docs/apps-v2/support_api#ticket--new-ticket-sidebar The ticket.save event looks like it would be the right one to listen t...

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    robert created a post,

    How to best add a calculated field?

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    Hi, newbie here. We want to add a field that is meant to hold a numerical value which is to be used for sorting in views. We want to own the algorithm that populates that field, and the field shoul...