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Qumulo Inc

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Latest activity by Qumulo Inc
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    Qumulo Inc created a post,

    Audit Logs for Changes to Help Center/Guide/Gather

    Can anyone from Zendesk clarify or point to any article that explains if or what changes to  Help Center & Gather are captured in the Audit logs?  As a the public facing KB/Access point I find it o...

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    Qumulo Inc created a post,

    RAML and OpenAPI definitions

    Please save us poor developers time and effort! Can Zendesk please provided API Specs/Definitions in RAML1.0 (YAML) and OpenAPI 2.0 JSON?  This would enable nearly all the the enterprise ESB & iPaa...

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    Qumulo Inc commented,

    Is there a method of sending a query as a json payload rather than URL encoded?  sadly it seems not all encodeURI function in all languages can handle a colon properly (I wish this was a joke, see ...

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    Qumulo Inc commented,

    Darren Chan & @...,   This is a an example of using Postman as a Zendesk Extension for use as a Target in a. Automation or Trigger?  This would help those of us who are switching to or following AP...

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    Qumulo Inc commented,

    Is there a method of sending a query as a json payload rather than URL encoded?  sadly it seems not all encodeURI function in all languages can handle a colon properly (I wish this was a joke, see ...

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    Qumulo Inc commented,

    Bryan How do customers with a need to change the IVR greeting based on time of day or a holiday address this? 

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    Qumulo Inc created a post,

    Changing the current greetings on a IVR via API

    Answered

    Hello All,   I am looking to update the IVR greeting on some of our numbers via the REST API, but there does not appear to be an IVR endpoint like there is for /api/v2/channels/voice/numbers/{id}.j...

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    Qumulo Inc created a post,

    Managing Agent license for Zendesk Talk

    Answered

    Hello,     I am looking to automate our agent lifecycle.  Is there an API endpoint for Zendesk Talk where I can check if agent X has a license for Talk, and Assign / Revoke a License as needed?    ...