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Chris H

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Latest activity by Chris H
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    Chris H commented,

    Hello Daniel, You can pull breach time from our Ticket metrics API found here https://developer.zendesk.com/rest_api/docs/support/ticket_metric_events This endpoint also returns fulfill time and a...

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    Chris H commented,

    Hello Vigo, Unfortunately delete is not an event that can be used in a trigger or automation. The status field is covered in the Additional conditions for triggers, automations, and views section ...

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    Chris H commented,

    Hello Vigo, Unfortunately delete is not an event that can be used in a trigger or automation. The status field is covered in the Additional conditions for triggers, automations, and views section ...