Azhar
- Total activity 19
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Activity overview
Latest activity by Azhar-
Azhar created a post,
How to integrate CTI application with Zendesk using Talk Partner Edition?
We have a requirement to integrate external CTI application with Zendesk. We already have Talk Partner Edition purchased with our Profession Suite plan. I have also gone through the below post http...
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Azhar commented,
Can you please let us know what are the details required from the external application side, if I want to connect external CTI application like InstaCC to Zendesk?
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Azhar commented,
Hi Bryan, custom field having ID 360042537054 is a drop-down field having multiple values.. e.g. Now, when I am selecting "Careers", and submitting the form, it is creating ticket in Zendesk with...
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Azhar commented,
Hi, I implemented the above example for my custom ticket field and noticed that it is updating fine for a single word value but not working for multiple word value. E.g. : data = {'request': {'cust...
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Azhar created a post,
Display custom field value in Zendesk app
AnsweredWe have created few custom ticket field like Product, Nature of Inquiry, sales inquiry type etc that stores drop down values. User can select values as per the ticket he is raising. We are able to ...
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Azhar commented,
That -v might be due to the copy-paste. But it didn't worked for me without that flag too in normal scenario. Please find the screen shot below : Let me know if I can attach my files somewhere ...
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Azhar commented,
Hi Charles, Yes, the endpoint route in my doggo_api.py is exactly same as what you mentioned but I am receiving the 404 error every time I am running the python file normally and hitting the POST o...
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Azhar commented,
While posting the data using API request to create a doggo record, we are getting 404 error. We have checked all the configurations and files and it looks fine to us as per the article above. Getti...
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Azhar commented,
Can anybody let me know, how to pull data stored as attributes of sunshine object in java script? E.g. : Created Sunshine custom object 'pc' with 3 attributes 'id', 'model' & 'is_laptop'. Also, cre...
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Azhar commented,
Hi, I have used you xr_apps code to create a test app in zendesk appending ticket info along with user info. I have modified the iframe.html and main.js for the purpose. I am able to display the cu...