Evan Tann

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Latest activity by Evan Tann
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    Evan Tann commented,

    Actually it looks like Conversation API does not allow more than 1 concurrent connections in the first place. I get EOS error with "unexpected session state" message in all connections except for 1...

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    Evan Tann commented,

    Thanks for answering! I have another question on Conversation API: if I run more than 1 websocket clients (with different subscription IDs I guess) on a single account, do they all get notified for...

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    Evan Tann created a post,

    getting visitor info on chat


    Hi, there Is it possible to get the visitor's email and/or possibly a previous/current ticket that's associated with the visitor when they initiate the conversation on Chat widget? We were going to...